General Information
-
Does Richard offer an affiliate program?
Why yes, we do! If you are already spreading the word about how much you love us on social media, you would be the perfect fit for the Richard Affiliate Program. You will receive an affiliate link to share on your social media platforms and your link will provide a 15% discount on film processin... -
Richard gift card, you say? Why yes, we do! We carry gift cards in a range of denominations that can be redeemed on a variety of products/services. You can find gift cards for purchase here. Psst... Did you know that film & apparel pair really well with a gift card?!
-
Do you have any current discounts or sales?
You can find our current sales on our blog, social media, or through our email list (sign up here)! If you've never ordered from Richard before but you've already created your account, check your email! We've probably already sent you a little welcome (promo code) love to apply to your first ord... -
Do you work with non-professional photographers?
We love working with all kinds of photographers, from experts to novices and enthusiasts! No matter what stage of experience you're at in your film photography, we're here to help. If you have an question let our team know by emailing info@richardphotolab.com or giving us a call at 661 200-5300 ... -
How do I create an account with Richard?
If you’ve never worked with Richard before, you can create your account and login credentials here. Simply enter a primary email, create your password, and tell us a little about yourself! If you are a returning customer, you are not required to sign in before placing orders for either Film or P... -
How do I update my account information?
To change your name, email address, billing/shipping address please contact our Amazing Customer Service team. If you need to change the password for your account then login to your account and click on Manage Account to change your password. -
Navigating Sales Tax: A Guide to Resale Permits and Tax Exemption
Due to the 2018 Wayfair Decision, sales tax is applicable to all orders shipped within the U.S. However, if your business has tax exemption status, you can provide us with your tax exemption information to avoid sales tax on your orders. Place Your Sales Tax Certificate on File With Us To get s... -
Why should a photographer pay for the outsourcing of digital post production? Let’s face it: even people who can deftly manipulate F-stops, shutter speeds and lighting angles can be all thumbs when a mouse is involved. And there’s little more frustrating than staring blankly at a screen at 2 a.m....
-
Why do other labs cost less than Richard?
We’d be happy to offer cut-rate prices if our clients were happy with cut-rate service. But, our clients are some of the best in their craft, and they require the consistency and attention to detail that only Richard provides. So, we offer a premium service and our prices reflect the value we pro... -
You guys are just a film lab, right?
Wrong-o! Richard isn’t just a film lab, we’re #morethanfilm. Although a lot of our big name clients shoot film, we actually work with tons of digital and hybrid shooters! Also, did you know that Richard is the godfather of Color Profiling and has been helping to create foundations for film and hy...