General Information

  • COVID-19 UPDATE

    Richard is still hard at work processing & scanning film, printing images, and shipping orders of fresh film rolls. We're also taking precautions to keep our team and our clients healthy... Richard has your back! Please note that our turnaround times may take longer as we implement safety pr...
  • Does Richard sell gift cards?

    Richard gift card, you say? Why yes, we do! We carry gift cards in a range of denominations that can be redeemed on a variety of products/services. You can find gift cards for purchase here. Psst... Did you know that film & apparel pair really well with a gift card?!
  • Do you have any current discounts or sales?

    You can find our current sales on our blog, social media, or through our email list (sign up here)! If you've never ordered from Richard before but you've already created your account, check your email! We've probably already sent you a little welcome (promo code) love to apply to your first ord...
  • Do you work with non-professional photographers?

    We love working with all kinds of photographers, from experts to novices and enthusiasts! No matter what stage of experience you're at in your film photography, we're here to help. If you have an question let our team know by emailing info@richardphotolab.com or giving us a call at 661 200-5300 ...
  • How do I create an account with Richard?

    If you’ve never worked with Richard before, you can create your account and login credentials here. Simply enter a primary email, create your password, and tell us a little about yourself! If you are a returning customer, you will still need to create login credentials to sign in and place order...
  • How do I update my account information?

    To change your name, email address, billing/shipping address, or password, please do the following: Go to https://film.richardphotolab.com/ and log in to your Richard account. Click on "Account" in the menu.   Under "My Account" on the left-hand side, select the applicable item below  to edit it...
  • Post-Production at Richard

    Why should a photographer pay for the outsourcing of digital post production? Let’s face it: even people who can deftly manipulate F-stops, shutter speeds and lighting angles can be all thumbs when a mouse is involved. And there’s little more frustrating than staring blankly at a screen at 2 a.m....
  • Troubleshooting Your Richard Account

    Create Your Account/Login Credentials – Whether you are a new or returning customer, you will need to create login credentials. This includes a primary email and password to sign in and place orders for both film services (via Richard's Online Film Ordering) and print (via ROES). **Don't forget ...
  • Why do other labs cost less than Richard?

    We’d be happy to offer cut-rate prices if our clients were happy with cut-rate service. But, our clients are some of the best in their craft, and they require the consistency and attention to detail that only Richard provides. So, we offer a premium service and our prices reflect the value we pro...
  • You guys are just a film lab, right?

    Wrong-o! Richard isn’t just a film lab, we’re #morethanfilm. Although a lot of our big name clients shoot film, we actually work with tons of digital and hybrid shooters! Also, did you know that Richard is the godfather of Color Profiling and has been helping to create foundations for film and hy...