Printing

  • Can I modify/cancel a ROES Print order?

    Sorry, friend! If you have already received a confirmation email, we cannot cancel or make changes to your ROES order. This ordering system is super streamlined, so when orders are uploaded they get immediately entered into our production queue for printing. You may cancel orders in the ROES sof...

  • Can I see samples of your papers?

    Yes! Richard has a paper sample pack that shows both color and black & white images printed on all of our fine art and photographic papers. It also includes a nifty guide on the characteristics of the print you should evaluate, so you can pick the one that's right for you. Our paper sample p...

  • Do I have to get proof prints with my film order?

    Nope! Proof prints are completely optional. But there are a lot of benefits to printing your work you may not have realized; check them out here. Plus, proof prints are discounted when ordering with your film services! #thrifty

  • Do you print directly from film negatives?

    Sorry, we don’t! All of Richard’s prints are produced from digital files (either your film scans or digital photography). We can scan your film, and then print using that digital file this means you get both the Digital File along with the Print! Prints are available as photographic (aka chromog...

  • How do I order prints?

    We have several options for placing an order for prints from Richard. Order proof prints with your film services when you use Richard's Online Film Ordering Download our ROES software on your desktop computer, or use your Web Browser to order. Integrate with a gallery-hosting/storefront solution...

  • How much do print products cost?

    Pricing for our print products is available in our print application, ROES; we don't list this pricing on our website because all of our print products can be highly customized, resulting in a wide range of prices for each product (depending on your preferences). So, head to the link to download ...

  • Richard ROES Turnaround Time

    When placing an order on ROES, you will receive two emails confirming your order was received. This is when the production turnaround time begins. Below you'll find the ESTIMATED turnaround times for each catalog.         Production Turnaround Times Product Catalog Turnaround Time Proof Pr...

  • What is the difference between photographic prints and proof prints?

    Photographic prints and proof prints are very similar! They are produced on the same quality of paper & machines. Proof prints are available at a more cost-efficient price, but are limited to four print sizes (3.5x5, 4x6, 4.5x6, and 5x5) and three different paper types. You can see the full ...

  • Which fine art paper is best suited for my images?

    Like many of our products/services, this all comes down to personal preference! We recommend ordering Richard’s Paper Sample Pack to compare color and black & white prints on all of our fine art and photographic papers. Sample Packs are available for purchase in both the “Store” catalogue and...

  • Why are the colors in my prints different than the colors I see on my computer?

    Uh-oh! There are 2 possible reasons for this; 1 is that your monitor is not calibrated and 2 is that your image is not correctly setup for print. Case 1: Monitor Calibration We realize that photographers can be very particular about color when it comes to their imagery, so we offer two printing...